Wednesday, June 24, 2009


New City Commercial Corporation - NCCC Mall of Davao


I have gone through different choices of companies to choose from. To be honest, I really had a hard time in complying this assignment. It was just yesterday that we were instructed how to introduce the company/companies we have chosen. In terms of choosing the appropriate company, it was really hard indeed. I should have to understand the company’s services, its IT & IS management and even the whole company itself. I tried my luck the night before the deadline, I submitted the only company I chose together with its profile. Luckily, Dr. RS Gamboa approved my proposal.

The company I chose was the New City Commercial Corporation - NCCC Mall Davao, located in MacArthur Highway corner Maa, Davao City. This company has established a reputable name in the retailing business for almost 30 years in the places (Davao City, Tagum City and Palawan). They are all about people: Their associates, their customers, their business partners and community. Since starting out as a textile store in 1952 they continue to grow, expanding to different retail businesses and locations to serve more people. They strive to offer Service from the Heart first of all to their associates. They also maintain solid relationships with their business partners to provide a wide assortment of basic and unique merchandise. NCCC owners integrate values and strategies in improving their company in favor of its associates. Their employees, associates, receive lawful wages, adequate trainings and other benefits. They also enjoy fun activities as part of our continuous improvement.

DEPARTMENT STORE
They assure their customers an unparalleled experience in shopping pleasure by providing a wide range of choices in both basic and exciting merchandise at reasonable prices. All these with a touch of warm and efficient customer service from the heart.

MALLS
Definitely your home away from home, they offer a wide range of services, products, entertainment, and a friendly mall team that will make you ‘feel at home’. Humbly serving customers from all walks of life,they have the best tenant relations with local entrepreneurs as well as established national tenants to provide only the best and the most unique. They are the place for people and events as they house the biggest event venue in the city.

CORPORATE STAFF OFFICES
Responsible for providing the various needs of their different business units are a pool of specialists that belong to different Corporate Staff Divisions ( CSDs) and offices such as PEOPLE ( Organization and Human Resources Department ) , Marketing , Engineering , Information and Communication Technology ( ICT ) , Fixed Assets and Supplies ( FAS) , Finance , Merchandise Planning and Control ( MPC) , Operations Planning and Standards ( OPS ) , Business Development ( BizDev) and Corporate Administration . Associates belonging in these support groups work together to make sure that business operations are running for the best interest of our customers.

All medium to large organizations depend on Information technology for their continued survival. Management information systems do not have to be computerized, but with today's large, multinational corporations, computerization is a must for a business to be successful. Management information systems can be used as a support to managers to provide a competitive advantage. The system must support the goals of the organization.
Business/IT alignment is a desired state in which a business organization is able to use information technology (IT) effectively to achieve business objectives - typically improved financial performance or marketplace competitiveness. Some definitions focus more on outcomes (the ability of IT to produce business value) than means (the harmony between IT and business decision-makers within the organizations).

This alignment is in contrast to what is often experienced in organizations: IT and business professionals unable to bridge the gap between themselves because of differences in objectives, culture, and incentives and a mutual ignorance for the other group's body of knowledge. This rift generally results in expensive IT systems that do not provide adequate return on investment. For this reason, the search for Business / IT Alignment is closely associated with attempts to improve the business value of IT investments.

It is not unusual for business and IT professionals within an organization to experience conflict and in-fighting as lack of mutual understanding and the failure to produce desired results leads to blaming and mistrust. The search for B/I alignment often includes efforts to establish trust between these two groups and a mechanism for consensus decision-making.

Ultimately, value must come not just from the IT tools that are selected, but also in the way that they are used in the organization. For this reason, the scope of B/I Alignment also includes business transformation, in which organizations redesign how work is accomplished in order to realize efficiencies made possible by new IT. Thus, implementing IT to achieve its full potential for business value includes not only a technical component, but also an organizationalchange management component


In a general sense, the term Information System (IS) refers to a system of people, data records and activities that process the data and information in an organization, and it includes the organization's manual and automated processes. In a narrow sense, the term information system (or computer-based information system) refers to the specific application software that is used to store data records in a computer system and automates some of the information-processing activities of the organization. Computer-based information systems are in the field of information technology. The discipline of business process modelling describes the business processes supported by information systems.


References
http://www.nccc.com.ph
http://www.nccc.com.ph/index/about/
http://www.nccc.com.ph/index/job/
http://en.wikipedia.org/wiki/Business/IT_alignment

Related links:
http://www.it.iitb.ac.in/~kamlesh/Page/Reports/oos-project-report.pdf
http://www.comp.glam.ac.uk/pages/staff/tdhutchings/chapter1.html
http://www.u21global.edu.sg/portal/corporate/docs/PDAFS/770_17logos_v3.pdf
http://www.scribd.com/doc/396076/Foundations-of-Information-Systems-in-Business